Use of Information Communication Technology for Agriculture Extension Services in the Western Dzongkhags of Bhutan

Chimi Rinzin, Thubten Sonam & Tirtha Bdr Katwal

This study examines the Information and Communication Technology (ICT) in the extension services in Bhutan. Using survey data from Agriculture and Livestock Extension Supervisors across four Dzongkhags, the research explores ICT access, utilization, and competency levels. While most respondents had access to mobile internet (84.2%) and used platforms like WhatsApp (89.5%), the study found gaps in proficiency with advanced tools, such as GIS and data analysis software. Only 18.4% of participants reported receiving ICT training, highlighting a critical need for capacity building. Challenges such as slow internet, insufficient equipment, and limited technical support were identified as barriers to ICT integration. The findings emphasize the need for strategic investments in ICT infrastructure, skills training, and resource availability to empower extension workers and improve agricultural outreach. This research underscores the transformative potential of ICT in bridging information gaps and fostering sustainable agricultural practices in Bhutan.

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